FREE TRACKED SHIPPING â NO MINIMUM ORDER
Estimated delivery: 7â14 business days.
Ready-made kits are usually processed within 2 business days. Custom photo kits are usually processed within 2â3 business days after preview approval. Orders may ship from our U.S. or China fulfillment location depending on the product, inventory, and destination. Tracking is provided by email after dispatch.
Shipping Policy â PaintEasy
Last updated: September 10, 2026
1. Order preparation
Many PaintEasy kits are prepared to order by our production partners. Ready-made kits are normally processed and dispatched within 2 business days, excluding weekends and public holidays.
For custom photo kits, a pre-production preview is available. After the preview is approved, custom kits are typically prepared within 2â3 business days before being handed to the carrier.
2. Where orders ship from
Orders may be fulfilled from locations in the United States or China, depending on the product, inventory availability, and delivery destination.
3. Estimated delivery time
Delivery is estimated at 7â14 business days after dispatch.
Delivery times are estimates, not guarantees. Remote destinations, customs processing, carrier disruptions, and peak seasons may cause delays.
4. Shipping rates
FREE TRACKED SHIPPING â NO MINIMUM ORDER
Standard tracked shipping is free on every order, with no minimum purchase requirement. Duties, taxes, or import charges imposed by the destination country, if applicable, remain the customerâs responsibility unless stated otherwise at checkout.
5. Tracking
Every order includes tracking. Tracking information will be emailed after the package is handed to the carrier. Tracking activity can take a few days to appear after dispatch.
6. Address accuracy
Please check your shipping address carefully at checkout. If you notice an error, contact us as soon as possible. An address can only be changed before the order leaves the fulfillment location.
7. Contact
Email: support@paintezshop.com